Over the last 16 years I have gained a lot of experience in the audio visual industry. Because of my experience working as an integrator and at a manufacturer, I’ve been asked certain questions over and over again:
- Did my integrator do a good job?
- Should I pay my installer?
- How can I gauge the quality of my work?
- Who can give an independent assessment of the installation?
- Is the installer done?
To answer these important questions the AVPolice provides the only truly independent online and onsite audio visual system evaluations. You will find the use of the AVPolice beneficial whether you are an integrator, consultant, independent programmer, or corporate, education, military, government, healthcare, casino, or homeowner end user.
“I would have done this differently.” These may be the most feared six words in the audio visual world for an integrator, consultant, or programmer. There are thousands of ways to complete any audio visual installation but only one way to tell if it was done properly. The AVPolice provide the only evaluation process that guarantees you will not hear that dreaded phrase. The AVPolice start by looking at the installation and asking a series of yes/no questions. The review process includes a series of installation categories that can be selected depending on the complexity of the installation. The categories range from display system to audio system as well as the rack. The AVPolice.com website will ask all the questions associated with each category. For example, in the projector display category, there’s a question that asks if the projected image fills the screen. These are just yes/no questions and “don’t know” is an acceptable answer. Each question provides the user the opportunity to upload a picture associated with the question. Until you choose to complete the report you can go back and make changes and upload pictures. After all the questions have been answered, the website will provide a score range at no cost. When the report is complete you will have the opportunity to purchase the AVPolice report for as little as $20. The report is also locked from changes. The report will give the exact score from the review and list all the questions asked with the answers as well as any photos that were added. The answers will reflect if the integration work was done properly. It’s simple and straight forward.
The goal of the AVPolice is to assess the installation to assure quality not to rate the use of certain products. The AVPolice look to make sure the projector fills the screen, not which brand of projector or screen is being used. The AVPolice listen to make sure the audio in the room meets the needs, not which brand of speakers or amplifier is being used. The AVPolice feel a rack that has been wired cleanly is much more important than the brand of the rack or wires themselves.
System integrators will love using the AVPolice.com website because it allows you to ask the end user to sign off on every project you complete. By requiring the end user to sign off on the project you are informing them that the job is completed and final payment will be expected. The inexpensive AVPolice report is a great tool to provide your customers the peace of mind they need. For as little as $20, you can show your customer what a great job you did on their project. Your customer will see an independent report paid for by you, which confirms the quality of the work you performed. Once you’ve created the report and printed it for your customers, you can use it on your own website to show future customers the quality of your work. The reports are also easy to post to your Facebook, Twitter, LinkedIn, and any other social media websites. You now have another tool to use on sales calls or meetings with potential clients as a tangible example of your reliability.
Some of you may be wondering about the reports that come back as less than satisfactory. You would not want those to be shown. The AVPolice are not a tattletale website. The AVPolice does not publish the reports; we leave that up to you. If you complete a report and it doesn’t look good, consider it as an inexpensive way to find out what you need to do before asking your customer to sign off on a project. If you don’t share the report, it will take up database space on our servers until we reach 1 billion items, then eventually it will get deleted. No one has to see a bad report if you don’t want them to.
Consultants will find the AVPolice website to be very useful. As part of a bid document, the consultant can require that a project is not fully completed until it achieves a score above a certain level on AVPolice.com. This can save hours of consultant onsite time checking the basic installation. Once the desired score is achieved then the consultant can visit the jobsite and review the project in more detail without worrying about the items covered by the AVPolice report. Consultants can also require in the bid process that the dealer show 3 AVPolice reports from their projects that score above a desired level.
Independent Programmers may use AVPolice a few different ways. Before going to a jobsite to load a program the programmer could request a report that summarizes the full scope of the project. This could help a programmer avoid any surprises. The independent programmer will also find it productive to send prospective customers to AVPolice to review their own systems. These reviews will show the depth of what needs to be done and provide a better understanding of what is going on with the system.
Corporate, education, military, government, healthcare, casino, and homeowner end users will benefit most from the AVPolice.com website. Often, people that are buying technology may not know enough about what they are buying to be able to discern if the work they are getting is up to par or not. The AVPolice provide all types of end users with the simple strength of a report that anyone can understand. The AVPolice process is very simple and straightforward. Using the reports, you will be able to point out areas that need improvement. More importantly, the key questions such as, “Is my installer done?”, “Did they do a good job?”, “Should I pay them?” will all be answered in the report that is created. AVPolice.com was created to help end users feel more comfortable with the final installed system.
Because there are many different people who will be utilizing the AVPolice your first option on AVPolice.com is to choose if you’d like to do your own review online or hire an independent AVPolice agent to come to you to perform the review. AVPolice agents are audio visual professionals throughout theUnited StatesandCanadathat are independent. The agents will use the AVPolice website to complete the review. The agents will recommend that the original installer complete any work found to be lacking. Agents should not make any adjustments or recommend any other integrators. The agents are only reporting on what they see.
For years in the audio visual industry there has been the joke that there’s no such thing as the AV Police. Now the AVPolice are coming to help you.
